Processing and Delivery Times

  • Order Processing: Orders are processed within 1-3 business days (excluding weekends and public holidays).
  • Domestic Shipping: Estimated 5-7 business days.
  • International Shipping: Estimated 10-20 business days, subject to customs clearance.

Shipping Rates

  • Shipping costs are calculated at checkout based on the order’s weight, destination, and chosen service level.
  • For international orders, additional fees such as customs duties, import taxes, and other government charges may apply. These fees are the customer’s responsibility.

Tracking and Delivery

  • Upon shipping, you will receive an email with tracking information to monitor your package.
  • In case of delays or lost packages, please contact us so we can assist in resolving the issue with the shipping carrier.

Address Accuracy

  • Ensure your shipping address is accurate at the time of order placement to avoid delivery delays.
  • Packages cannot be rerouted once shipped. If a package is returned due to an incorrect address, additional fees may apply for re-shipping.

Contact Us

For questions or concerns about your order, please contact us:
Email: rmsmotorpartsolutionssdnbhd@hotmail.com
Phone: 014-7201278